Buyback & Exchange Policy
We offer Exchange & Buy-Back Policy on all purchases made from DIOR, within India. The product along with the original product certificate and invoice can be returned for buy-back or exchanged. If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable.
EXCHANGE POLICY
How It Works
If you choose to return the product for buyback, the buyback amount will be 80% of the diamond value. The buy-back value will be paid to you within 10 days of receipt of the product. Jewellery returned showing signs of alteration by anyone other than DIOR shall not be accepted for return. Based on our quality inspection, we reserve the right to change the Exchange and Buy-Back amount of the product.
BUY-BACK
How We Do It
If you choose to return the product for buyback, the buyback amount will be 80% of the diamond value. The buy-back value will be paid to you within 10 days of receipt of the product. Jewellery returned showing signs of alteration by anyone other than DIOR shall not be accepted for return. Based on our quality inspection, we reserve the right to change the Exchange and Buy-Back amount of the product.